Using an Intake Form
Although many nail salons don’t require clients to fill out an intake form, using one can serve several purposes. Here are a few benefits intake forms have to offer:
- Collecting basic client information – A nail consultation form will collect the client’s name, contact information, preferences, and concerns. Getting this information on record helps the salon maintain a database of clients with each of their preferences for future reference.
- Health & safety – Nail salons use tools and products that can cause a risk of infection, injury, or allergic reactions. By asking the client to disclose injuries/illnesses, nail condition, recent treatments, and allergies, nail technicians can take precautions to avoid adverse reactions.
- Treatment customization – By understanding the client’s nail condition, previous treatments, and desired outcomes, nail technicians can customize their services to ensure a more personalized and satisfactory experience.
- Liability protection – Intake forms often ask the client to acknowledge both the potential risks, and that they have provided complete and accurate information. This acknowledgment can protect the salon from liability if the client has an undesirable result or reaction.